Richard Waple posted 12/31/2015 Bruce gave my beloved 25-year-old Luxo halogen desk lamp new life: I was sure it was destined for the landfill after the on-off switch failed, because Luxo itself had already told me that replacement parts were no longer available. But Bruce did the impossible, tracked down a replacement switch and returned the lamp in like-new condition. Quite apart from the repair itself, Bruce was a pleasure to deal with. He kept me informed at every stage of the process, and his charge was more than fair. Customer service should all be like this! Thanks Bruce!